rave; the airport runs from 2h30 to 40 minutes before departure for a flight to a Schengen destination (60 minutes for a flight to a non-Schengen destination). Departures are at Terminal 3 of the airport.
Transavia in Nantes
Transavia departures from Nantes-Atlantique Airport are from Terminal 3 to 14 destinations , including Athens, Berlin, Lisbon, Madrid, Malta, Porto and Venice. For check-in, the counters are open from 2 hours to 40 minutes before departure for a flight to a Schengen destination. For destinations outside the Schengen area, they open a little earlier, that is, 2h30 before take-off.
Luggage at Transavia To ensure that your luggage is placed in the cabin at Transavia, it must not exceed the dimensions 45 x 40 x 25 cm. © Rrrainbow-123RF
Passengers are entitled to a single carry-on bag of up to 10 kg in the cabin. To be sure that it is admitted on board, its dimensions must not exceed 45 x 40 x 25 cm, which is a little less than the usual standard dimensions for cabin suitcases. Hand luggage measuring 55 x 40 x 25 cm is allowed but if the compartments above the seats are full, they can be placed in the hold. All luggage carried in the hold is paid. Prefer to declare them online when booking. You will benefit from advantageous prices. For 15 kg transported it will cost 10 euros ; for 20 kg it will be 15 euros ; and for 23 kg it will be 25 euros (per single journey). One luggage can not weigh more than 32 kg, and each passenger is limited to 50 kg and 5 pieces in total. In case of loss of your luggage, you must report it immediately to the company before passing customs. You will then fill in a statement of baggage irregularity. You can follow the progress of the research on the Transavia website. If you have to advance charges for basic necessities (such as toiletries) as a result of this incident, Transavia will reimburse you for these charges.
Transavia Gift Card
In partnership with Flightgiftcard, the low cost airline of the Air France-KLM group launched its gift card service in January 2019. Valid for two years from the date of purchase and with a value of 25 euros euros minimum, the Transavia gift card can be used throughout the network (more than 100 destinations). By going to the page of the Flightgiftcard Transavia service, you first choose your gift card (printed, physical or e-mail), the value of it and then fill in the contact details of the beneficiary. They will be able to convert the gift card directly into an airline ticket on the Transavia website. An easy-to-use service that will allow your loved ones to discover a new destination at a lower cost.
Delay, cancellation, denied boarding
In case of a significant delay (i.e. 5 hours minimum), you can request a refund of your ticket. During an extended delay (i.e. two hours for flights less than 1,500 km), Transavia will provide a meal tray, two telephone calls or even accommodation and hotel-airport transport. Compensation is also provided if the delay on arrival exceeds 3 hours after the scheduled time). Depending on the distance of the flight, it will amount to between 250 and 600 euros. In case of flight cancellation, Transavia offers either the refund of the ticket or the re-routing of the passenger to his final destination as soon as possible and under comparable conditions of transport. If possible, the traveller may decide to postpone their journey to a later date. In both cases, Transavia undertakes to the same services and compensation as for the delay of flight. In case of denied boarding, you may be refunded the ticket or take another flight. In this case, the same provisions as for the delay and cancellation apply.
Contact Transavia
