There are some stations where there is good transit and other, much less… Since 2012, the SNCF publishes, on its platform, OpenData, its barometer of satisfaction of French stations. In this large survey regarding the 122 larger train stations of France, several criteria are selected, such as cleanliness and safety, shopping and services, or accessibility. Travellers are invited by the SNCF to give a score between zero and ten.
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And, in 2018, the Rennes train station ends up at the bottom of the standings with an overall satisfaction of 5,96 on 10. A relatively low score when the average of the French stations was 7.48. In detail, the travelers have lamented the lack of information “in unusual situations” (5,12), the lack of comfort (6,22) and the difficulty in identifying the services that are available (5,69). As explained by BFM TV, the station in question is in the works for the past four years, which could explain these bad grades assigned by the customers of the SNCF.
Just above, to the penultimate place in the ranking, we find the railway station of Montpellier-South of France, which obtains a score of overall satisfaction 6.40. Follow the gare de Lisieux with a 6.50, Paris-gare du Nord, 6,51. This last gets a poor rating for the cleanliness and safety of the infrastructure (6,72 on this last point). As emphasized by BFM TV, important work will be completed in 2024. What hope for a better score in the years to come. The train station of Nice-Riquier closes the top 5 stations that are less well rated with a score of 6.68.
The best score assigned to the TGV station of Meuse
conversely, the travelers were assigned the highest score to the TGV train station of Meuse, located between Bar-le-Duc and Verdun. The harvest 8,28 points. The second and third place we find, ex-aequo, the TGV station of Belfort-Montbeilliard and Mâcon-Loché, who get a 8,27 overall satisfaction.
In the years to come, it could be that the parisian train stations grapillent a few places. Indeed, the SNCF wants to give a facelift to the main parisian train stations, with shots of hundreds of millions of euros. For example, the lifting of Austerlitz, must have cost 290 million euros to the station. “It will be very contemporary, quite sublime”, ignites Patrick Ropert, director general of Gares & Connexions, the branch of SNCF, which takes care of the stations.
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on the other side Of the Seine, best known heritage to the gare de Lyon train Station: after the Clock tower, the renovated facades, floors, roofs and frescoes, prior to construction of new shops. Follow the renovation of the great hall and also a new facade on the side street of Bercy, enclosing a frontage road overland. “Each station project is a renovation project of the city. The stations have a key role, and it is for that reason that we invest heavily” – € 1.2 billion over the three years 2018 to 2020 -says Patrick Ropert.
