Madrid, September 12
ChatGPT is a tool that processes and ‘understands’ human language, generating responses to different types of queries. Its use covers multiple applications, from writing emails and documents to translating text and researching unknown information. However, interacting with this tool could lead to data usage issues.
According to data published by GfK DAM, the official meter of digital media consumption in Spain, in the first months of the year more than 2 million users were registered on the ChatGPT platform. Advantages such as data collection and analysis, information research and task automation have made this platform one of the most popular. However, from a data use point of view, there are factors that must be taken into account. The Allianz Partners IT Support Team shares a series of tips to interact with this tool safely and be able to use it “efficiently.” and obtain the desired results, choosing the correct indications, also known as “prompts”,”, explain the entity’s experts. Therefore, you must:Be clear and specific: It is important to make sure that you formulate questions and requests clearly and specifically. The more information provided, the more accurate ChatGPT’s response will be. Avoid disclosure of personal information: The user should not share sensitive or confidential personal information through this tool. It is important to remember that it is a public platform and any personal data that is shared could be accessible to others. Be aware of the limits: Although ChatGPT is a powerful tool, it has limitations. It may generate convincing answers, but does not always guarantee the accuracy or veracity of the information provided. The user should use the content generated by the ChatGPT tool as a reference and verify the information with reliable sources. The information provided by ChatGPT may be erroneous: It is necessary to always review the information provided or translated to avoid sending erroneous information, which generates some type of misunderstanding or even spreads false news. Furthermore, the tool, by feeding on information shared by other users, is not completely impartial and may show some type of discrimination in the response. Do not promote inappropriate or illegal content: You should avoid requesting or generating inappropriate, illegal or harmful content. The user must respect ethical and legal guidelines when using ChatGPT. Be aware of potential biases: ChatGPT ‘learns’ from the data provided during its training, which means it may reflect existing biases in language and information. Report problems and abuse: If inappropriate responses, offensive content or any other issues are encountered while interacting with ChatGPT, the user should inform administrators or support so they can address the issue. Regarding the use of ChatGPT in the work environment , the experts at Allianz Partners highlight that it can be a very useful tool for translating and summarizing texts, as well as for creating formulas for data management, always taking into account that the information shared is public. “As experts and under our experience in IT Assistance, our recommendation is to avoid providing private data and not blindly trust the information generated without verification. ChatGPT and Artificial Intelligence tools were designed to help, but it is always important to use common sense and exercise good judgment when interacting with them,” concludes Alessandro Belotti, head of the IT Assistance platform at Allianz Partners.
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