The partnership will focus on delivering exceptional digital public services, enabling business growth, delivering an enhanced digital experience, and accelerating cloud adoption.
BENGALURU, India, Sept. 11, 2023 /PRNewswire/ — Microland Limited and Serco AsPac, a division of Serco Group, one of the world’s largest utility providers, today announced a strategic partnership to drive digital transformation by leveraging cloud to achieve business agility and resilience. The strategic partnership for AsPac Serco extends a technology delivery relationship of more than 18 years between Microland and Serco. These initiatives are aligned with Serco’s 2027 strategy to accelerate innovation in business services that can drive the next wave of growth and expansion.
As part of Serco AsPac’s 2027 strategy, Microland is helping them move out of data centers and transition to the cloud, transforming them into a cloud-embracing organization. Serco AsPac is leveraging Microsoft Azure for its data center and cloud transformation.
As part of the ongoing commitment to Serco AsPac, Microland will provide device management services for end users, including always-on managed desktop services with desktop support, managed services around networking and connectivity, security and governance tools, risk and compliance (GRC). Microland is implementing advanced tool sets to measure and improve the Digital Employee Experience (DEX), which focuses on employees’ interactions with the technology they encounter in their daily jobs. There is also a clear focus on automating infrastructure management activities and implementing self-healing services that reduce manual intervention and deliver better value from existing investments in infrastructure and devices.
Jason Richardson, Chief Digital Officer, Serco, commented, “Digital transformation is fundamental to our vision of delivering innovation to our customers. Our partnership with Microland, along with a data center exit strategy moving to the cloud, marks a significant step towards digital transformation in the utilities sector, which is helping to drive effectiveness and efficiency in our business operations and technology-enabled business growth.”
Karthikeyan Krishnan, Senior Vice President and Geographic Leader for Europe, Middle East and Africa at Microland said: “We are delighted to partner with Serco AsPac to deliver high-quality digital public services using cutting-edge technologies. Our endeavor is to continually deploy technology at scale to improve customer experience, improve business agility and improve the quality of digital public services.
About Microland
Microland is committed to “Making Digital Real” by allowing technology to do more and intrude less. They make it easier for businesses to transition to next-generation digital infrastructure through their broad portfolio of services that includes data centers and cloud, networking, digital workplace, cybersecurity, and industrial IoT. Incorporated in 1989 and headquartered in Bengaluru, India, Microland has more than 4,500 digital specialists in offices and delivery centers across Asia, Australia, Europe, the Middle East and North America.
Read more here: https://www.microland.com/
Media Contact: Dipa Sahudipa.sahu@microland.com
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