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Subtitle: The international travel services platform and the Latin American airline group have announced an agreement to implement the New Distribution Capacity (or NDC) standard, in order to offer their customers an experience more efficient and improved.
MADRID, January 22, 2024 /PRNewswire/ — Trip.com Group, one of the largest travel companies, today announced the signing of an agreement to implement the NDC standard with the LATAM Airlines Group.
Thanks to the agreement between both companies, all users will be able to enjoy a more modern and efficient experience when booking their tickets, in addition to even greater connectivity to more than 144 destinations operated by LATAM Airlines in 22 countries in Latin America, the Caribbean, North America, Europe, Africa and Oceania.
One of the main benefits of this agreement is the implementation of the NDC standard, which facilitates priority access to a broader and more complete offer from airlines, with the possibility of purchasing additional products, services and accessories, such as extra luggage or certain seats. .
Thanks to this new standard, passengers will be able to obtain more detailed information, and access a more varied selection of products, by consulting the cancellation and change policies section during any reservation. This will undoubtedly further strengthen the after-sales services of Trip.com and the LATAM Airlines Group.
Juan Villanova, commercial manager of Trip.com for Spain and Latin America, mentions: «We are an online travel company at the forefront of technology. Our commitment is to continually improve our product offering to ensure the satisfaction of our customers. “With this solution, our users will have access to a much better and more competitive flight offer.”
Henk Van der Velde, regional director for Southern Europe and Latin America of Trip.com’s Flights Department, adds: “We are very happy to collaborate with the LATAM Airlines Group in the implementation of the NDC standard and other solutions, such as the purchasing engine. , with which excellent results are being achieved. “I look forward to continuing to collaborate with them on new features that positively impact our customers’ travel experience.”
Andreas Schek, Vice President of Sales and Branding of the LATAM Airlines Group, adds: «We are proud of this collaboration with Trip.com Group in the implementation of the NDC standard, in order to find formulas that make it even more efficient. “This is a very important milestone in the future of distribution that will undoubtedly benefit all our customers.”
Trip.com Group Communication Department (prmedia@trip.com)
About Trip.com Group
Trip.com Group is a leading global travel services provider, comprising Trip.com, Ctrip, Skyscanner and Qunar. Through its different platforms, Trip.com Group helps users around the world find the best offers on travel products and services, so they can book the ones that best suit their needs. In addition, it allows associated companies to offer their products thanks to a wide range of tourist content and resources, through an advanced platform, integrated by applications, websites and permanent customer service centers. Founded in 1999 and included in the NASDAQ index in 2003 and in the HKEX index in 2021, Trip.com Group has become one of the best-known travel companies in the international tourism sector, with its mission to “plan the perfect journey to create a better world. You can find more information about Trip.com Group at the following link: group.trip.com
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About the LATAM Airlines Group
The LATAM Airlines S. A. Group is the main airline group in Latin America, with a presence in five domestic markets in Latin America: Brazil, Chile, Colombia, Ecuador and Peru, in addition to international operations within Latin America and to Europe, the United States and the Caribbean. The Group has a fleet of Boeing 767, B767F, B777, B787, Airbus A319, A320, A320neo and A321 aircraft, the most modern models of their type. LATAM stands out for its sustainable practices, based on economic, social and environmental criteria. In 2021, after the Corporate Sustainability Assessment of S
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