what airline flies the best? The consulting agency Skytrax has established the ranking of 2019 of the best airlines in the world. A track record that it carries out each year since 1999. And it is Qatar Airways that happens in the head this year (she was 2nd in 2018). “In a short time, Qatar Airways has surpassed the 140 destinations worldwide, offering services of excellence that have enabled him to become the best company in the world,” says Skytrax. As a reminder, the company’s qatari ensures international flights on five continents.
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in order To establish its ranking, Skytrax surveyed 21,65 million passengers over 100 different nationalities between September 2018 and may 2019. They were asked to respond to various questions relating to their journey: quality of service in the cabin, quality of the flight (comfort of the seat, quality of meals, choice of audio-visual programs, etc.), experience before and after the flight (the facility of online booking, waiting time, baggage delivery, etc.).
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Air France is recognized for her meals in 1st class.
The company Singapore Airlines and the japanese company All Nippon Airways completed the podium. Then come in the top 10: Cathay Pacific Airways (based in Hong Kong), Emirates (Dubai), EVA Air (Taiwan), Hainan Airlines (China), Qantas Airways (Australia), Lufthansa (Germany) and finally Thai Airways (Thailand). Among the european airlines, including Swiss International Air Lines (13th), Austrian Airlines (15th), KLM Royal Dutch Airlines (18th century), British Airways (19th), Air France (23rd), Iberia (26th) or EasyJet (37th).
Among the companies award-winning, Air France won the award for best meal and the best lounge for its first class, EasyJet is the best low-cost airline in Europe, Japan Airlines has seats as comfortable as economy class, while British Airways has the best staff in Europe.