The airline company Air France is stepping up its programme of flights for the summer of 2020 and thus should ensure that 80% of his usual network, with nearly 150 destinations. What we do know.
Summary mask-Wearing Flight cancelled, postponed his trip to Cancel his trip
[updated June 12, 2020 at 16h12] When the border reopened in Europe after several times of containment, Air France continues the relaunch of its programme of flights for summer 2020. The first French airline company has unveiled the 12 June the expansion of its offers for the summer period and announced that it expects to serve nearly 150 destinations, that is, 80% of his usual network, in particular by making the offer on your home network. Many links will be re-launched between Paris and the French regions and from region to region, including from and to Corsica (from Orly only). The offer of Air France will also be enriched “to the overseas and Europe, mainly to Spain, Greece, Italy and Portugal”.
metropolitan France : Ajaccio, Bastia, Biarritz, Bordeaux, Brest, Calvi, Clermont-Ferrand, Figari, Lyon, Marseille, Montpellier, Nantes, Nice, Pau, Perpignan, Rennes, Toulon, Toulouse overseas : Antananarivo, Cayenne, Fort-de-France, Havana, Mauritius, Papeete, Pointe-à-Pitre, Saint-Denis de La Reunion, Saint-Domingue, St. Martin Europe : Alicante, Amsterdam, Athens, Barcelona, Bari, Bergen, Berlin, Bilbao, Billund, Birmingham, Bologna, Bucharest, Budapest, Cagliari, Catania, Copenhagen, Cork, Krakow, Dublin, Dubrovnik, Dusseldorf, Edinburgh, Yerevan, Faro, Florence, Frankfurt, Geneva, Gothenburg, Hamburg, Hanover, Heraklion, Ibiza, Lisbon, Ljubljana, London, Madrid, Manchester, Milan, Munich, Mykonos, Naples, Newcastle, Nuremberg, Olbia, Oslo, Palermo, Palma de Mallorca, Porto, Prague, Rome, Santorini, Seville, Split, Stockholm, Stuttgart, Tbilisi, Thessaloniki, Turin, Warsaw, Venice, Vienna, Wroclaw, Zagreb, Zurich Middle East : Beirut, Dubai, Cairo, Africa : Conakry, Cotonou, Douala, Nouakchott, Tunis, Yaounde, America : Atlanta, B oston, Chicago, Los Angeles, Mexico city, Montreal, New York, San Francisco, Toronto, Panama City, Rio de Janeiro, Santiago, Sao Paulo Asia : Bangalore, Bangkok, Bombay (Mumbai), Delhi, Hong Kong, Osaka, Seoul, Singapore, Tokyo wearing a mask is mandatory on flights with Air France ?
According to the instruction in a French port of the mask mandatory in the transport sector, Air France asks its customers to wear a mask throughout their journey since may 11, 2020. Customers will be notified of this obligation by sms or by e-mail prior to their departure and invited to bring one or more masks for their trip. The airline says in the same press release that “the low rate of filling current allow the implementation of a separation physical. In the case where the distancing is not possible, our crews deliver it to the door of the plane masks for customers that do not have one already”. She continues : “In the airport, the separation physical is easier thanks to the marking on the ground and on the nameplate. A new boarding clocked is set up : the customers are embedded from the back to the front of the plane in order to limit the crosses to the edge”.
A temperature control device of departing passengers of all flights, Air France is also being put in place. This systematic verification will be provided through the use of infrared thermometers non-contact. A temperature lower than 38°C will be required to be able to travel. Clients presenting with a temperature greater than this value and which therefore may be sick of the coronavirus may be denied boarding and their booking will be amended without charge to a subsequent departure.
What to do if your flight is cancelled ?
Until now, the airline offered its customers a report of theft without charges or a credit valid for 18 months in case of cancellation of volume group Air-France KLM has finally announced late last week that it had decided to adjust its refund policy for cancellations of flights effective from 15 may. Affected travellers will now have the choice choice between a credit or a refund. “Given the magnitude of the crisis and the number of cancellations, the processing of these requests could take more time,” warns the group.
In this same release, the airline also announces that the assets issued before or after may 15, will be enhanced from 15% of the total value of the airplane ticket initial. “This additional value can be used for a new reservation but will not be included in the refund after 12 months if no new reservation has been made”.
How to postpone your trip ?
If you have booked your plane ticket before the 21 April 2020, inclusive for a trip before 3 July 2020, Air France allows you to postpone your departure date without a change fee, subject to availability in the same cabin of travel. Any changes must be made before the date of departure of your original flight. Your new travel must begin on or before 30 November 2020, inclusive. If you wish to travel from 1 December 2020, you will also be able to postpone your departure date without a change fee. If the original fare is not available, you will however have to pay for a possible différence tariff.
How to cancel your trip ?
