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NEW DELHI, Feb. 14, 2024 /PRNewswire/ — IGT Solutions, a global provider of BPM and AI-powered digital services and solutions, today announced the appointment of Katie Stein as its new CEO effective April 1, 2024 She will join IGT Solutions as designated CEO effective February 14, 2024.

Katie is a transformational business leader and brings deep domain experience to IGT Solutions. Most recently, Ella Katie was Genpact’s global business leader for enterprise services and data and analytics, where she managed multiple service lines generating $2 billion in revenue. She drove digitalization and AI-driven growth in core service areas and opened new opportunities in adjacent services. In her new role, Katie will help IGT Solutions drive deeper technology enablement and continue to be recognized as an employer of choice.

“On behalf of the entire company and the board of directors, I would like to thank Vipul for his more than two decades of leadership,” said John Del Santo, chairman of the board of directors of IGT. “I would also like to welcome Katie, who brings a stellar track record of client service, leadership and proven success. Katie has the vision and experience to bring IGT Solutions’ deep capabilities in BPM and AI-powered digital services and solutions to new levels of growth.”

“I am honored to join IGT Solutions at this exciting time for our employees, customers and partners,” said Katie. “I admire IGT Solutions for its deep domain expertise, culture of innovation, and technological capabilities to help clients address their unique industry challenges. At a time when it is increasingly important to be deeply connected to “IGT Solutions has built a world-class company of prominent clients in the travel and high-tech industries. This is an incredible foundation for our next phase of growth.”

“When I joined IGT Solutions, I had a vision to become the partner of choice for our clients and employees. Today, IGT Solutions is the leading service provider for our travel and high-tech clients, with more than 25,000 employees across everyone,” said Vipul Doshi, the outgoing CEO. “I welcome Katie to the role of CEO and wish her the best in her efforts to lead the company to greater milestones in the future.”

About IGT Solutions

IGT Solutions is a next-generation customer experience (CX) company that defines and delivers transformative experiences for global brands. To do this, it uses innovative digital technologies and combines digital and human intelligence. IGT Solutions is the preferred partner for managing end-to-end CX journeys across industries. Founded in 1998, IGT has more than 90 leading clients globally and more than 25,000 CX experts serving client processes from 31 global delivery centers in 13 countries. IGT Solutions’ service offerings include digital transformation, systems integration, platform solutions, enterprise and industrial solutions powered by AI/ML and Gen AI, intelligent automation and analytics, and a full spectrum of BPM services and solutions. www.igtsolutions.com

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