Tag: Customer satisfaction
Enhancing Customer Experience: AI’s Role in Vanguard’s Strategy
Vanguard, a well-known asset management company, is looking to enhance its customer service experience by utilizing artificial intelligence, according to the new CEO, Salim...
Shift in Consumer Behavior: Fast-Food Customers Moving to Casual-Dining Chains, Darden Restaurants CEO Reports
Casual-dining chains are seeing a shift in consumer behavior, according to Darden Restaurants CEO Rick Cardenas. Customers who are fed up with higher prices...