CLEVELAND, Ohio — Travelers are unhappy with the shuttle drop-off location at Cleveland Hopkins International Airport.
Before May of 2015, the off-site and long-term parking shuttles would drop you off right at the main airport terminal just outside of ticketing.
Since then, things have changed due to a renovation project and now you are dropped off at the limo lot, which is past the main roadway and requires you to take two escalators to get to ticketing.
The project was completed last summer but the shuttle drop-off location hasn’t been restored.
Check out the video above to see the difference between the two drop-off locations.
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