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Shoe nerds: Few companies can claim to have created their own subculture. Beaverton’s Nike may not have made shoes a collectible commodity, but the Air Jordan remains the gold standard for athletic footwear fetishism.
Shoe nerds: Few companies can claim to have created their own subculture. Beaverton’s Nike may not have made shoes a collectible commodity, but the Air Jordan remains the gold standard for athletic footwear
Tattoos with your haircut: To call Rudy’s a Seattle institution is to undersell the national barbershop chain birthed during the city’s Grunge era. But it’s not every city where you see inked party people and small children getting quaffed side-by-side. While surrounded by magazine pages pasted to the walls that include a smattering of tasteful nudes.
Tattoos with your haircut: To call Rudy’s a Seattle institution is to undersell the national barbershop chain birthed during the city’s Grunge era. But it’s not every city where you see inked party
Those who appreciate Nordstrom for its generous return policy can relax: The clothing-store giant will not be changing its return policy to deal with “problem customers,” contrary to information first reported by Woman’s Day Magazine.
The magazine reported that the Seattle-based retailer was overhauling its return policy, which is well-known for accepting returns on any item purchased at Nordstrom, no matter how long had passed or if there was a receipt. That return policy was part of the reason shoppers were so loyal to the store, even as big retailers close doors nationwide.
The magazine first said that Nordstrom was dramatically altering its return policy, getting stricter “after internal auditing found that a significant portion of consumers have abused and taken advantage of its lenient policy.”
Nordstrom then reached out to clarify that it was not taking a new stance on its returns, but rather had always handled returns on a case-by-case basis and maintained an internal auditing system to separate from customers where “repeated dishonest or unfair activity is suspected (which is why they’ll ask for for ID when processing returns).
“We’ll do our best to take care of each customer, though there are some times where we aren’t able to accept a return,” Emily Sterken, Nordstrom spokesperson, wrote the magazine in an email.
The magazine has since added an update to reflect those comments in the original article.
Sterken notes the Nordstrom return policy is always evolving. A few years ago, the company enacted a policy for special occasion dresses, which now can’t be returned without a tag. Additionally, refunds are now given in either the original form of payment or a Nordstrom gift card.
Return scams aren’t unique to Nordstrom, but January can be a big month for returning holiday gifts, and it’s easy for fraud to run rampant. A report by the National Retail Federation found that 3.5 percent of holiday returns across retailers – which add up to a cool $2 billion – are fraudulent.
But for now, honest Nordstrom shoppers can rest easy.
Our editors found this article on this site using Google and regenerated it for our readers.
