Bose is not using its wireless headphones to spy on its customers, the company insisted Friday.
In a statement, the audio giant condemned a recent lawsuit alleging that they had been violating people’s privacy rights by keeping tabs on the music, podcasts and other things they listen to — and then selling the info without their permission.
“We understand the nature of class action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system,” Bose said in a statement on its website.
“For now, we want to talk directly to you,” the company said. “Nothing is more important to us than your trust. We work tirelessly to earn and keep it, and have for over 50 years. That’s never changed, and never will. In the Bose Connect App, we don’t wiretap your communications, we don’t sell your information, and we don’t use anything we collect to identify you — or anyone else — by name.
“If there’s anything else we think you should know, you’ll hear it straight from us,” Bose added.
The federal suit, filed by Kyle Zak in Chicago on Tuesday, seeks an injunction to stop Bose’s “wholesale disregard” for the privacy of its customers — specifically the ones who download its free Bose Connect app from Apple or Google Play stores to their smartphones.
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