Online payment services collect unnecessarily many consumer data, but customer is not sufficiently informed. This is result of a study by market watchdog initiative of consumer Centres, which is exclusive to time.
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The study authors from Brandenburg Consumer Centre evaluated survey of six online payment services – Amazon Pay, Giropay, Paydirekt, Skrill, instant transfer and market leader PayPal – and around 2,000 consumers.
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According to study, some companies have set up so-called trackers on ir websites, which record behaviour of users on ir way through Internet, thus enabling personalized advertising. This procedure was called Kirsti Dautzenberg from Brandenburg consumer centre over time as “unnecessary data collection”.
Moreover, data protection statements of companies investigated are difficult to understand for ordinary users. In addition, some companies would only give information about stored data after multiple requests and with great delay.
