Important product and customer developments mark the advance towards the future of CRM for the biopharmaceutical industry
BARCELONA, Spain, Aug. 29, 2023 /PRNewswire/ — Veeva Systems (NYSE: VEEV) today announced two major milestones in advancing Vault CRM, the next generation of CRM for the life sciences industry. On the one hand, the company has reported that Vault CRM has landed its first customer, an innovative biotech company specializing in oncology. The biotech plans to put this tool into operation, starting with its field medical team, in Q4 2023. Additionally, Veeva has announced plans for a general release of Vault CRM in April 2024.
“The Veeva product team has evolved remarkably since we announced Vault CRM less than a year ago,” said Tom Schwenger, Veeva president and COO. “By focusing on product excellence, innovation and customer success, Vault CRM will have its first customer in Q4 2023, an important milestone for the future of CRM for the industry.”
Built on the Veeva Vault platform, dedicated to the unique needs of the life sciences industry, Vault CRM includes all the functionality of the market leader Veeva CRM and new omnichannel capabilities. Vault CRM Service Center – included in Vault CRM at no additional charge – provides new call center capabilities that both inside sales and hybrid reps can use to enhance the level of interaction required for today’s most complex therapies.
Vault CRM will be available globally in April 2024 and will be sold to all new customers. The current Veeva CRM application, built on the Salesforce platform, will enter stability mode after its last functional update in December 2023 to minimize changes and provide a smooth migration path to Vault CRM for existing Veeva CRM customers. During this period, Veeva CRM updates will include significant defect fixes, compliance, platform compatibility, and security updates. Veeva CRM will be supported through September 2030.
Additional InformationFor more information on Vault CRM, visit: veeva.com/eu/VaultCRM Connect with Veeva on LinkedIn: linkedin.com/company/veeva-systems
About Veeva Systems Veeva is the world leader in cloud software for the life sciences industry. Committed to innovation, product excellence and customer success, Veeva serves more than 1,000 customers, from the world’s largest pharmaceutical companies to emerging biotech companies. As a public benefit corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com/eu/en.
Veeva’s Forward-Looking Statements This release contains forward-looking statements about Veeva’s products and services and the expected results or benefits from the use of our products and services, including some of our new solutions and applications that are still in development or not generally available. These statements are based on our current expectations. Actual results, availability and any future events related to these products and services could differ materially from those anticipated or provided in this release and we are under no obligation to update such statements. There are numerous risks that could adversely affect our results, including the risks and uncertainties disclosed in our Form 10-Q for the period ended April 30, 2023, which you can find here (see pages 37 and 38 for a summary of risks that may affect our business), and in our subsequent filings with the SEC, which you can access at sec.gov.
Contact:
Jeremy WhittakerVeeva Systems 49-695-095-5486jeremy.whittaker@veeva.com
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