Tui offers the choice between a good credit and a refund to customers who have booked only a flight and that the flight has been or will be cancelled in the wake of the crisis of the coronavirus, announced Monday, the belgian subsidiary of the tour operator. Until now, only a right to assert was proposed, according to the legal regulations in force in the sector of tourism for the package holiday.
The right to claim is valid for one year, after which Tui will reimburse the client if the client has not used the good for the purchase of another volume