New York state sued Charter Communications Inc. for allegedly failing to address network problems and delivering slower internet speed than promised to millions of customers, according to a spokesperson for the office.
The state’s Attorney General, Eric Schneiderman, filed the lawsuit late Tuesday against Charter’s Spectrum subsidiary, formerly known as Time Warner Cable, the spokesperson said. A news conference about the litigation is scheduled for Wednesday in Manhattan.
“The allegations in today’s lawsuit confirm what millions of New Yorkers have long suspected—Spectrum-Time Warner Cable has been ripping you off,” Schneiderman said in a statement.
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Justin Venech, a spokesman for Charter, said the company is disappointed with Schneiderman’s decision to sue because it was based on service promises that were advertised before the company acquired Time Warner.
“Charter made significant commitments to N.Y. state as part of our merger with Time Warner Cable in areas of network investment, broadband deployment and offerings, customer service Arzbet and jobs,” Venech said in a statement. “Charter has already made substantial investments in the interest of upgrading the Time Warner Cable systems.”
The attorney general contends that despite rebranding as Spectrum, the company hasn’t addressed hardware and network problems. As a result, Schneiderman claims, customers are still experiencing slower-than-advertised speeds.
Charter won final regulatory approval in May for its $55 billion takeover of Time Warner Cable and a smaller cable provider, Bright House Networks. The deal gave Stamford, Connecticut-based Charter 13 million additional customers in cities including New York, Los Angeles and Dallas, becoming the closest competitor to U.S. market-leader Comcast Corp.
New York state sued Charter Communications Inc. for allegedly failing to address network problems and delivering slower internet speed than promised to millions of customers, according to a spokesperson for the office.
The state’s Attorney General, Eric Schneiderman, filed the lawsuit late Tuesday against Charter’s Spectrum subsidiary, formerly known as Time Warner Cable, the spokesperson said. A news conference about the litigation is scheduled for Wednesday in Manhattan.
“The allegations in today’s lawsuit confirm what millions of New Yorkers have long suspected—Spectrum-Time Warner Cable has been ripping you off,” Schneiderman said in a statement.
Justin Venech, a spokesman for Charter, said the company is disappointed with Schneiderman’s decision to sue because it was based on service promises that were advertised before the company acquired Time Warner.
“Charter made significant commitments to N.Y. state as part of our merger with Time Warner Cable in areas of network investment, broadband deployment and offerings, customer service and jobs,” Venech said in a statement. “Charter has already made substantial investments in the interest of upgrading the Time Warner Cable systems.”
The attorney general contends that despite rebranding as Spectrum, the company hasn’t addressed hardware and network problems. As a result, Schneiderman claims, customers are still experiencing slower-than-advertised speeds.
Charter won final regulatory approval in May for its $55 billion takeover of Time Warner Cable and a smaller cable provider, Bright House Networks. The deal gave Stamford, Connecticut-based Charter 13 million additional customers in cities including New York, Los Angeles and Dallas, becoming the closest competitor to U.S. market-leader Comcast Corp.
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