Established in the beginning of the health crisis by the travel agencies, the system of assets, quasi-automatic in the event of cancellation of the stay is living his last hours. It tells you everything about the new reimbursement put in place at the September 15, 2020.
Summary Use have imposed a Refund
[updated 14 September 2020 at 10: 01] The re-opening almost simultaneously the borders of Europe this summer has allowed to raise gradually the tourism. Italy, Greece, Spain, Portugal… The favorite destinations of the French are once again accessible with the implementation of many health measures. In order to help travel agencies to stay the course during this difficult period, a device derogatory voted through an ordinance in march last enabled tourism professionals to offer customers a credit instead of a refund. Valid for 18 months from the confirmation of the cancellation (at the initiative of the agency or the traveler), a voucher is turned in for a refund if it was not used at the end of the period
As of this September 15, 2020, the rules change. From this date, the Code of Tourism, which applies to new. If the tour operators will still be able to offer assets to their clients that the package tour is cancelled, they will now be right to refuse them and demand an immediate refund. Attention, however, to the terms and conditions of sale of stays organised. If a stay is maintained by the agency as considered achievable, but you want to you-even cancel, the usual costs apply.
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Have or refund, what are you entitled to in the case of a stay is cancelled ?
How to use this to have ?
The fear of bankruptcy on the part of travel agencies has been heard by the government. A new move in their direction came into force by ordinance no. 2020-315, published in the official Journal dated 26 march 2020. Now, tour operators may offer a credit valid for 18 months to their clients whose stay was cancelled because of the sars coronavirus. It is only at the end of those 18 months, and if you have not used to have it for a variety of reasons (choice, inability, financial or calendar) that will be able to get the refund of your trip, the ticket of train or plane to hotel nights. This credit is retained by the travel professional and is equivalent to the exact sum of money that you have already paid to the tour operator. You will then be able to use it for a service which is identical or equivalent in the coming 18 months. Attention, the price of your new home should not exceed that of the trip originally planned. You can use one or more times.
What are the benefits for which you will have to have ?
The credit valid for 18 months will be imposed by the tour operator for the following services, only if they have been cancelled by the professionalized tourism until September 15, 2020, according to the information of 60 million consumers :
package travel : the benefits, including flight and at least an overnight stay or the services including at least a travel service (airline, hotel…) and tourist services (guided tours, sports activity…). The school trips or language are also affected by this measure. tourist accommodation : hotels, holiday rentals, campgrounds… car rental For what benefits am I entitled to an immediate refund ?
